Frequently Asked Questions
Working with Trina Palomarez
Can I talk to you before an appointment to see if you are a good fit for my needs?
Yes, I offer a free 15 minute introductory phone call to all prospective clients. During this call we will discuss your health concerns and answer any questions you might have about me, my practice and my approach to health and nutrition. To schedule an intro call with me click here.
What types of appointments do you offer? Video? In person? Other?
I currently offer video based (Zoom) appointments and a limited number of in office appointments. If you would like to schedule a video appointment with me, click here.
If you are interested in scheduling an in office appointment please contact me by phone or email for more information.
How do I connect with you for a video appointment?
Once an appointment is booked, you will receive an email confirmation. Your Zoom link for our session is located within the booking confirmation email. Please save this email for your upcoming session.
You will need to download the Zoom app to your computer or phone prior to our meeting. If you are new to Zoom and need help using the app, I can walk you through the process for our initial session.
Where are in office appointments held? Where are you located?
In office appointments are held in my Santa Rosa, California office. My office is located at Farmacopia (farmacopia.net) - 95 Montgomery Dr Ste 90 Santa Rosa, CA 95404 in Creekside Plaza.
For those located outside of Sonoma County California, I offer Zoom video calls.
What should I expect in my initial consultation?
We will start by discussing your health concerns and expectations for our session and do an in depth review of your health history. From there we will work together to create an individualized wellness plan that may include dietary and lifestyle recommendations, suggested herbs and/or supplements, recommended testing and supportive handouts/ meal plans.
After your session you will receive a consultation overview that reviews the subjects we discussed in our session, along with specifics on your dietary and supplemental recommendations. Initial consultations are 60 minutes in length and follow up sessions are 45 minutes.
How many sessions will I need?
The number of sessions depends upon the person, their level of need and the complexity of the health issue. Most clients will benefit from an initial session along with two follow up sessions to monitor progress. I offer a "Starter Package" of three sessions ( 1 initial and 2 follow ups) to help get clients started on their health goals. To schedule a starter package click here.
Those with more complex or chronic health issues , those looking for help with disordered eating and those making long term behavioral changes around diet and lifestyle will benefit from a series of sessions or ongoing sessions.
Can I email or call you with questions after our appointment?
Yes, I am available to answer questions regarding our consultation. I am happy to answer brief questions or concerns free of charge via email, but please take note, that depending upon my workload, I may not be able to get back to you immediately. Lengthy questions, excessive emails or requests for in depth recommendations should be addressed in a follow up consultation. I do offer short phone appointments (15 minutes) for a fee.
Is there any paperwork I need to fill out prior to my appointment?
Once an appointment is booked you will receive a booking confirmation and an intake and consent form to be filled out and returned online prior to your appointment.
What forms of payment do you accept? Do you accept insurance?
I accept credit cards, check, cash, HSA or FSA. I do not accept insurance at this time. I do offer sliding scale for those in need. All payment is due at the time of consultation.
Do I have to purchase supplements and herbs after my consultation?
No, you are not required to purchase or take supplements. I do often recommend supplements and/or herbs as part of a protocol but you are not required to take anything or purchase anything at the time of your session.
What's the best way to contact you?
The best way to contact me is via email. You can email me via this link. You can also leave a message on my appointment line at 707-293-6732.
Have other questions?
Please contact me for further questions or schedule an intro call with me here.